Terms of Services, Privacy Policy and Data Processing Agreement

SPONTIVE TECHNOLOGIES LIMITED TERMS OF SERVICE Welcome to Spontive Platform. These Terms of Service (“Terms”) govern your access to and use of Spontive’s platform, products, and services (“Services”), including but not limited to Spontive Core, Spontive Approvals, and related systems. By accessing or using Spontive Platform, you agree to these Terms. 1. ABOUT SPONTIVE Spontive Technologies Limited (“Spontive”, “we”, “us”, or “our”) provides software systems designed to help organizations structure decisions, manage commitments, and improve operational intelligence. 2. ELIGIBILITY You must: Be at least 18 years old Have authority to represent your organization (if using on behalf of one) 3. USER ACCOUNTS & WORKSPACES Users create accounts and may belong to one or more workspaces Workspaces represent organizations or teams The organization (workspace owner) controls: Users Data access Permissions You are responsible for: Maintaining account security All activity under your account 4. DATA OWNERSHIP 4.1 Customer Data All data submitted to Spontive (“Customer Data”) remains the property of the customer or organization. This includes: Decisions Commitments Context objects Uploaded files Operational data 4.2 Spontive Rights You grant Spontive a limited license to: Process Store Analyze …solely for the purpose of delivering and improving the Services. 5. DATA PROCESSING ROLE Spontive acts as: Data Processor → when processing organizational data on behalf of customers Partial Data Controller → for account, billing, and system analytics data 6. ACCEPTABLE USE You agree NOT to: Use the platform for illegal activities Upload harmful or malicious code Attempt unauthorized access to systems or data Misuse the platform to harm others 7. DECISION SUPPORT DISCLAIMER Spontive provides decision intelligence tools. We: Structure information Support analysis Enable tracking and execution We DO NOT: Make decisions on your behalf Assume responsibility for outcomes All decisions and actions remain the responsibility of the user or organization. 8. DATA SECURITY We implement reasonable safeguards, including: Encryption (in transit and at rest, where applicable) Access control systems Monitoring and logging However, no system is completely secure. 9. SERVICE AVAILABILITY We aim for high availability, but do not guarantee: Uninterrupted access Error-free performance We may: Modify features Perform maintenance Improve systems 10. TERMINATION We may suspend or terminate access if: Terms are violated There is a security risk Required by law Users may terminate their accounts at any time. 11. LIMITATION OF LIABILITY To the maximum extent permitted by law: Spontive shall not be liable for: Indirect damages Loss of profits Business interruption Decision outcomes 12. GOVERNING LAW These Terms are governed by the laws of: The United Republic of Tanzania 13. CHANGES TO TERMS We may update these Terms from time to time. Continued use of the Services constitutes acceptance.

PRIVACY POLICY This Privacy Policy explains how Spontive collects, uses, and protects personal data. 1. DATA WE COLLECT 1.1 Account Data Name Email address Job title Organization details 1.2 Usage Data Platform interactions Feature usage Logs and system activity 1.3 Customer Data Data uploaded or generated within the platform, including: Decisions Commitments Documents Operational records 2. HOW WE USE DATA We use data to: Provide and operate the Services Improve product performance Ensure security Communicate with users Comply with legal obligations 3. DATA SHARING We do NOT sell user data. We may share data with: Infrastructure providers (e.g., cloud hosting) Legal authorities (if required) Service providers under strict confidentiality 4. DATA STORAGE Data may be stored in secure servers located in: [Specify region, e.g., EU / US / Africa] We take steps to ensure lawful cross-border data handling. 5. USER RIGHTS Depending on the jurisdiction, users may have the right to: Access their data Request corrections Request deletion Object to processing Requests can be made via: contact@spontivetechnologies.co.tz 6. DATA RETENTION We retain data: As long as accounts are active As required for legal or operational purposes 7. SECURITY MEASURES We implement: Encryption Access controls Monitoring systems 8. COOKIES & TRACKING We may use cookies to: Improve user experience Analyze usage patterns 9. CHILDREN’S PRIVACY Spontive is not intended for users under 18. 10. CHANGES TO POLICY We may update this Privacy Policy periodically. 11. CONTACT Spontive Technologies Limited Email: contact@spontivetechnologies.co.tz Location: Tanzania FINAL NOTE Spontive is designed to help organizations transform how they operate by turning decisions and execution into structured intelligence — while respecting data ownership, privacy, and accountability.

DATA PROCESSING AGREEMENT (DPA) This Data Processing Agreement (“Agreement”) forms part of the Terms of Service between: Spontive Technologies Limited (“Processor”, “Spontive”) And The Customer / Organization (“Controller”) 1. PURPOSE This Agreement governs the processing of personal data by Spontive on behalf of the Customer in connection with the use of Spontive’s platform and services (“Services”). 2. DEFINITIONS Personal Data: Any information relating to an identified or identifiable individual Processing: Any operation performed on data (collection, storage, use, analysis, etc.) Controller: The entity determining the purposes and means of processing (Customer) Processor: The entity processing data on behalf of the Controller (Spontive) 3. SCOPE OF PROCESSING 3.1 Nature & Purpose Spontive processes data to: Provide decision intelligence services Structure organizational data (decisions, commitments, context) Enable tracking, analytics, and operational insights 3.2 Categories of Data May include: Names Email addresses Job titles Organizational roles Content entered into the platform (documents, decisions, notes, strategies, policies) 3.3 Data Subjects Employees Contractors Users of the Customer organization 4. OBLIGATIONS OF SPONTIVE (PROCESSOR) Spontive shall: 4.1 Process on Instructions Only Process Personal Data only based on documented instructions from the Customer 4.2 Confidentiality Ensure all personnel accessing data are bound by confidentiality obligations 4.3 Security Measures Implement appropriate technical and organizational measures, including: Encryption (in transit and at rest, where applicable) Access controls and authentication Monitoring and logging systems Secure infrastructure 4.4 Subprocessors Spontive may use subprocessors (e.g., cloud providers). Spontive shall: Ensure subprocessors meet equivalent data protection standards Remain responsible for their compliance 4.5 Data Breach Notification Spontive shall: Notify the Customer without undue delay upon becoming aware of a data breach Provide relevant details and mitigation steps 4.6 Assistance to Controller Spontive shall assist (where reasonable) with: Data subject requests Compliance obligations Security and risk assessments 5. OBLIGATIONS OF CUSTOMER (CONTROLLER) The Customer shall: Ensure lawful basis for data processing Provide clear instructions to Spontive Ensure data accuracy and legality Manage user permissions and access 6. DATA SUBJECT RIGHTS Spontive will support the Customer in fulfilling rights such as: Access Rectification Erasure Restriction of processing Requests should be submitted via the Customer. 7. DATA TRANSFERS Data may be processed or stored in jurisdictions outside Tanzania. Spontive shall: Ensure appropriate safeguards for international transfers Use reputable infrastructure providers 8. DATA RETENTION & DELETION Upon termination of services: Customer may request data export Spontive will delete or anonymize data within a reasonable period, unless legally required to retain it 9. AUDITS Spontive shall: Provide reasonable information demonstrating compliance Allow audits where necessary and agreed upon in advance 10. LIABILITY Each party is responsible for its own compliance with applicable data protection laws. Spontive’s liability is subject to limitations outlined in the Terms of Service. 11. GOVERNING LAW This Agreement shall be governed by the laws of: The United Republic of Tanzania 12. GENERAL This Agreement remains in effect for as long as Spontive processes Personal Data on behalf of the Customer.